Case Study

Malibu film Society Case Study
IMT worked with Malibu Film Society management to implement a full-featured web-based event reservation and membership management system.

Intro

How We Leveraged the Internet to Support the MFS Mission and Grow Membership

Malibu Film Society, as an all-volunteer non-profit organization, needed to find ways to more efficiently manage event reservations and membership applications and renewals. IMT developed an Internet-based system to automate these processes and significantly reduce the need for time consuming, labor intensive operations to manage these key organizational areas.

Details

IMT’s Solution Architecture: Analyze, Design, Develop, and Measure

Challenge

Posting new events on the original MFS web site required the creation and uploading of HTML markup. Event reservation requests were sent in to MFS via email. Reservation confirmations were returned via email. Membership renewal reminders were sent manually via email. New membership requests were sent to MFS by email and had to be processed manually. This was a time-consuming, manual operation.

Solution

IMT designed and developed a web-based application that consisted of both a (customer facing) front end web site, and a back end web-based administrative site. This allowed for the complete automation of reservations, ticket purchases, and reservation confirmations, and membership applications and renewals. Further, the administrative back end allowed the site administrator to post new events without the need for HTML coding, and in a fraction of the original time. The administrative back end also provides reports that detail reservation and membership activity.

Annual Savings

750 hrs

Member Renewals

87%

membership  Increase

20%

Traffic Boost

18%

Testimonial

“IMT developed a comprehensive solution to streamline our reservations and membership operations that is totally custom-tailored to our needs. They’ve been a pleasure to work with.”

Scott Tallal, MFS Managing Director

Get In Touch

2852 sAwtelle blvd.
los angeles, CA 90064
+1 310 570 7623
info@imtcorp.com